Last updated: November 13, 2026
1. Purpose
These general terms and conditions of sale (T&Cs) apply to all orders placed on the Nailette online store (hereinafter "the Store"). Placing an order implies acceptance of these T&Cs.
2. Seller
Seller information can be found in the legal notices. Contact: nailette.aide@outlook.com.
3. Products
The essential characteristics of the products are presented on their product page. The photos are as accurate as possible but have no contractual value. Offers are valid while stocks last.
4. Prices
Prices are indicated in euros, including all taxes (VAT included). Delivery is free. Bulk discounts (for example, -15% for 2 units, -25% for 3 units) are automatically applied in the cart. The price charged is the one displayed at the time of order confirmation.
5. Order
The order is final once payment is confirmed. You will receive a confirmation email summarizing your order. We reserve the right to cancel an order in the event of suspected fraud or a dispute with the customer.
6. Payment
Payment is made online using the methods offered at checkout. Transactions are secured by our payment provider; we never have access to your bank details.
7. Delivery
The terms and delivery times (5 to 12 business days after order confirmation, including preparation) are detailed in our shipping policy.
8. Right of Withdrawal and Returns
In accordance with Articles L.221-18 et seq. of the French Consumer Code, you have a right of withdrawal of 14 days from receipt of your order. The terms are detailed in our refund policy. You can exercise this right by simply sending an email stating your decision to withdraw.
9. Legal Guarantees
All our products benefit from the legal guarantee of conformity (Articles L.217-3 to L.217-20 of the French Consumer Code) for 2 years from delivery, and the guarantee against hidden defects (Articles 1641 to 1649 of the French Civil Code).
10. Liability
The product must be used in accordance with its instructions. We cannot be held responsible for any damage resulting from improper use.
11. Personal Data
Your data is processed in accordance with our privacy policy.
12. Customer Service and Complaints
For any questions or complaints: nailette.aide@outlook.com. We will respond as soon as possible.
13. Mediation and Disputes
In the event of a dispute not resolved with our customer service, you can free of charge refer to a consumer mediator. Consumers residing in the European Union shall at all times benefit from the mandatory provisions of the law of their country of residence.